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Digital Transformation in Healthcare

Driving Healthcare Innovations

By Cloud Solutions International on December 12th, 2019

Digital transformation is a necessary change for healthcare organizations. The transformation impacts healthcare most profitably and productively. By transforming to a paperless system there will be reduced mistakes, lowered costs, optimized systems, streamlined services, mobile experiences, enhanced services, and much more can be made possible in no time. 

Unfortunately, the problem with the healthcare companies is that they are not offering the required attention to digital transformation. 

But, at CSI we know the significance of digital transformation. Once you get well-versed with technology, you will realize what it has for you. It’s a pack full of profitable surprises. To get started with digital machines, you need to have the complete know-how of digital transformation. How did the digital transformation happen in the first place? Let’s find out!

How did healthcare services adopt digital transformation?

There are many ways in how healthcare services have adopted digital transformation. Some of them are:

  • Implementation of EHR/EMR systems

Electronic Health Records or Electronic Medical Records (EHR/EMR) systems are a way of making a paperless hospital system. This is not only eco-friendly but also effective. Through these systems, organizational standards are enhanced while increasing the quality of services. Patients are offered safer care, which is more important compared to all the other benefits. Management is made easier with EHR/EMR systems. Through these systems healthcare can reduce errors, diagnose patients effectively, enhance communication and patient interaction, and become more legible.

  • Standardizing clinical documentation  

If you think about standardizing clinical documentation through digitization, you will understand that it adds up a lot of benefits. First of all, you can secure it safely while retrieving and updating when necessary. If the documents are paper-based, you can’t do it easily as you have to go through files, get things done from the beginning, and that will take a lot of time and money. Instead, you can consider digitizing clinical documents so that it is easy to transfer without hassles and delays.

  • Interoperability

Interoperability is all about creating and deploying interfaces to transfer health information. This is also one of the most fascinating technologies that healthcare organizations can adopt if they are interested in digital transformation. Interoperability supports the process of exchanging information related to healthcare among electronic healthcare systems. Through interoperability, it is possible to enhance the quality of services provided to patients. 

  • Artificial intelligence (A.I.) enabled medical devices

Artificial intelligence is one thing that is closely associated with digital transformation. It is the epitome of innovation, and apparently, all investors are investing in A.I. Hospitals are utilizing A.I. enabled medical devices to restock supplies and many other regular tasks. Virtual assistants and chatbots are also A.I. based, and the patients are becoming comfortable with these. Chatbots have the power to represent many roles offered by customer service agents. 

Nevertheless, initial steps to digital transformation might be overwhelming, but they are worthwhile. Even though digital transformation is essential, there are a few challenges and considerations to learn. So, let’s learn them below.

Considerations and challenges during the stage of digital transformation

Let’s discuss some of the challenges and considerations that are connected with digital transformation.

  • Patient data and security challenges

One of the major challenges faced in digitizing healthcare is patient data and security. Sometimes, very personal data or industrial information might be leveraged anonymously. It would have been something unexpected, yet the destruction is already done. There are instances when one factor would kill the overall reputation of the organization. Hence, it is essential to be extra cautious with digitizing healthcare systems.

  • Improving the lives of patients 

Improving the lives of patients is about the consideration related to digital transformation. For instance, patients who lose their body parts will not be able to replace it with bionic limbs. Of course, they are a great substitute, but can never come close to original parts. Thanks to technology, experiments are carried on using A.I., human reflexes, and sensors to provide a better experience with bionic limbs. These innovations are there to make the lives of patients better. 

  • Mobile and wireless health services 

As for considerations related to digital transformation, mobile and wireless health services are one of the best. This can be a broader change, yet it is going to become a beneficial movement. Increasing home-based monitoring, treatment, and diagnosis can be a great boom to the overall healthcare market.  It is terrific to have patient information at hand despite the time or place you are in. Therefore, wireless health services are likely to boost up.

Key changes that occurred in the healthcare organizations during digital transformation

Evidently, during a digital transformation, healthcare organizations are likely to face changes. Some of the key changes are:

  • Cybersecurity 

Cybersecurity is not a short-term gig because it is essential to ensure long-term safety to create a secure and sustainable digital healthcare system. As technology gets better, ransomware attacks will increase. Therefore, cybersecurity needs to be given adequate attention. 

  • Big Data, Cognitive A.I., Internet of Things

All these factors are interrelated, and they are the primary cause of digital transformation. It has been studied and proven that wearables are vital in healthcare organizations. Almost all healthcare companies are utilizing cognitive A.I. to offer enhanced customer experience. 

  • Data evolution and EHR

During the digital transformation, health records have been digitally recorded, making the whole procedure simpler and effective. Therefore, key changes, like data evolution and EHR, have been taking place to create digital healthcare systems. Healthcare professionals and patients will feel secure and productive because of digital transformation. 


Before wrapping up, we must say that as a digital healthcare service provider, CSI understands the significance of digitizing healthcare services. The digital transformation we discussed has a great impact on the overall healthcare industry. Ultimately, it will enhance the reputation of the healthcare industry as a whole.

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